Customer care and interpersonal skills UE Past Papers Questions.
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(2266) Question Category: Multiple choices Select all things you should never say or do when dealing with a difficult interaction or situation.
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(2267) Question Category: Multiple choices What is the best order for customer complaining response
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(2268) Question Category: Multiple choices The customer walks into the office and asks for the deadline to file a permit application which you do not know the answer. It would be best for you to do which of the following?
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(2269) Question Category: Multiple choices When working in a team it is important to:
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(2270) Question Category: Multiple choices In face to face communication …….. per cent of the communication is the words, …… body language and …. is paralinguistic.
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