Front office operations procedures UE Past Papers Questions.


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(4071) Question Category: Long answers

  1. List the various classifications of the hotels
  2. Briefly , describe the stages of quest cycle
  3. How would you forecast room availability for a hotel?
  4. As a front office staff, how useful is reservation forecasting?

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(4072) Question Category: Short answers

Outline five(5) duties and responsibilities of the front office staffs.

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(4073) Question Category: Short answers

How would you fulfill the special requests of the guests?

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(4074) Question Category: Short answers

How do hotels cope with the overbooking problem?

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(4075) Question Category: Short answers

How do hotels determine room tariffs?

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